Frequently Asked Questions
Q. Where are the prices?
We don't promote our prices on line, however if you send us an inquiry through the CONTACT US page we will send you the Services Guide today!
Q. How long does the Wardrobe Detox take to complete?
A. The Wardrobe Detox is part of the 'In Your Wardrobe' 'Deluxe Mix' or 'Ultimate Indulgence' packages and it really depends on how many clothes you have. On average this takes between 3-4.5 hours.
Q. What is an average Personal Shopping budget?
A. Winter shopping is more expensive than summer.
A good budget to have for a Personal Shopping trip is between $1500 and $3000.
For special event shopping, The Beauty Tutor recommends a budget of $500-$1000.
Q. After we have completed the service how long does it take for my Style Guide to arrive?
A. It will take about 14 days to arrive in your inbox and is sent in a PDF format.
Q. What days of the week is The Beauty Tutor available?
A. Wardrobe Detox bookings are available from Monday-Saturday and all appointments commence at 10am.
Personal Shopping bookings are available from Monday – Friday, including Thursday evenings. The Beauty Tutor prefers not to shop on the weekend or public holidays.
Q. Where in Australia are the services available?
A. Personal Shopping in Sydney and Melbourne
Wardrobe Detox Sydney, Melbourne, Brisbane and all other areas on request
Individually tailored Style guides in Sydney and Melbourne
Deluxe Make Up and Hair Lessons in Sydney and Melbourne
Q. Does The Beauty Tutor services also help men?
A. Yes, the service is for both men and women.
Q. Does the service cater for special needs?
A. Whether you are a Cross Dresser looking for a fabulous wardrobe, Trans Gender needing an update, confined to a chair and wanting to look your best or suffering a Physical Disability and you need assistance, The Beauty Tutor services are catered for your needs.
Q. How long in advance do I need to book a stylist?
A. This all depends on the time of year. Oct-Dec and May-July are the busiest months for shopping so please allow at least 4 weeks if you are booking a full day shopping trip. During the other months it is best to book at least 2-4 weeks in advance.
If you are having a style crisis or an emergency please do not hesitate to call us - you may be in luck and we will try our best to look after you!
Q. Are there Gift Vouchers available?
A. Yes. Gift Vouchers can either be purchased for a specific service or for a monetary amount towards a service. All Gift Vouchers are gift boxed and delivered.
Gift Vouchers must be paid for in full at time of purchase.
Q. What happens to the clothes after the Wardrobe Detox?
A. This is really up to you. You can sell them on EBAY or at your local markets, give them to friends or donate them to charity.
Q. If I am having a fashion crisis, can you fit me in?
A. The Beauty Tutor team will do everything that we can to work with your deadline, however priority is always given to existing bookings.
Q. How do I pay for the service?
A. All services require a 10% booking fee to secure dates and your VISA or MASTERCARD details must be given at time of booking. The 90% balance is then automatically debited from the same account 7 days before your booking.
Gift Vouchers must be paid for in full at time of purchase.
Q. Where do we go for Personal Shopping?
A. The destination for shopping depends on the individual. Shopping in Melbourne and Sydney is usually in the CBD.
Q. Do the stylists offer follow-up advice?
A. Yes! We love all our clients and we love hearing all your success stories about new relationships, great new jobs and a more confident you. We usully see our Personla SHopping clients every 6 months for a new season update.
Q. Is the service confidential?
A. The Beauty Tutor team prides itself on confidentiality. Many of our clients do not discuss the reasons behind their update with anyone - not even their best friend! Everyone has a secret and we love to keep yours.
Q. Does the team accept benefits for taking clients to certain stores?
A. No! The Beauty Tutor team often gets asked by retailers to take clients to certain stores and the team will either receive a store credit or a personal discount. This is not acceptable or beneficial to our clients as we pride ourselves on offering independent advice and purchasing the best items available. Any discount offered at the time of purchase is not asked for by the team and is only accepted for the client’s benefit.
Q. Who has The Beauty Tutor helped?
A. Click below to view our testimonials.
Q. How do I pay for Gift Vouchers?
A. Gift Vouchers are payable in full by VISA or MASTERCARD prior to delivery.